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New Patient Information

Patients, referring medical providers or HIV case managers may schedule appointment at The HIV Clinic. For more information, call (509) 744-3750.

Our clinic is conveniently located near Sacred Heart Medical Center in Spokane. Free parking is available to the north and south of the Fifth & Browne Medical Center Building.

Please arrive 15 minutes early for your appointment to allow for check-in and paperwork.

Most Health Plans Accepted

Providence Medical Group accepts most health plans – including EIP (Early Intervention Program), Medicare, Medicaid, WSHIP and many others. Patients can verify insurance coverage when scheduling appointments. We bill most insurance plans directly. Be sure you understand what your insurance plan covers, so you aren’t surprised by unexpected charges. Please bring your insurance card to all appointments.

Providence is committed to our mission to care for all patients, regardless of their ability to pay. We ask that patients who are uninsured make full payment, arrange payment at the time of service or apply for financial assistance to cover the cost of service. Uninsured patients who don’t qualify for financial assistance receive a 30 percent discount from posted charges.

Billing, Co-payments

Co-pays are due at the time of service. If you aren’t covered by insurance, full payment is due at the time of service, unless other arrangements have been made (please contact our office for a current fee schedule).

Accepted Forms of Payment

We accept personal checks, cash or credit cards (Visa, MasterCard or Discover).

What to Bring

  • Photo ID and insurance card
  • Co-payment (if required by your insurance plan)
  • Full list of immunizations you have received
  • Full list of medications with dosages (including over-the-counter supplements)
  • Detailed history of symptoms and treatments
  • List of questions

Please arrive 15 minutes before your appointment to allow time for check-in and paperwork.


The HIV Clinic offers convenient access to the onsite pharmacy at Sacred Heart Medical Center. The pharmacy is located in the main floor lobby, next to the gift shop.

Sacred Heart Outpatient Pharmacy

101 W. 8th Avenue
Spokane, WA 99204
Phone: (509) 474-3784