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New Patient Information

Relationship with Your Physician

Dr. Michael Shannon and Kaitlin Bock, ARNP are happy to provide endocrinology consultation to you at the request of your primary care physician. We will work with your primary care physician to make sure that your greater health goals are me. This relationship makes sure your endocrinology needs are integrated into management of your other health issues. If you change primary care physicians, please let the office know so that your endocrine care can be relayed to your new provider.

Referrals

Many insurance companies now require referrals for you to see specialists, have certain tests, or receive other forms of treatment. It is important that authorizations be in place prior to your receiving the appropriate care. Most referrals take 72 hours to process, but there are occasions where it can take longer. Also, just because we submit a referral does not mean the approval will be granted. We always suggest you check directly with your insurance company so you understand your benefits and realize which providers participate with your plan.

Missed Appointments/Cancellations

If your initial appointment is missed without proper notice, you will not be rescheduled.

We are committed to providing quality medical care throughout our community. We require 24 hours notice of cancellation if you are unable to keep your appointment. Once established, if you fail to show, are late, or cancel two appointments within 12 months, we will no longer serve as your physician. We do our best to stay on schedule so we ask that you allow for possible traffic delays, knowing we reserve the right to reschedule your appointment if you arrive more than 10 minutes late. Unfortunately, there are no exceptions.

New Patient Paperwork

A referral is required from your medical provider and will be triaged appropriately.

Prior to your first appointment please complete our new patient paperwork. If you cannot fill out our paperwork before your appointment please arrive at least 15 minutes early.

Paperwork for patients who are new to Providence

Paperwork for patients that have been seen by Providence within the last year

Driving Directions

Directions from the North (Tacoma/Dupont): From I-5 S take exit 111, WA-510 E, toward Marvin Rd/Yelm. Turn Right onto Marvin Rd NE. Pass through 2 roundabouts and you will see our medical building on the left. Free parking is provided in front.

Directions from the South (Olympia/Tumwater): From I-5 N take exit 111, WA-510 E/Marvin Rd toward Yelm. Keep Left to take the Marvin Road North Ramp. Turn Left onto Marvin Rd NE/WA-510. Continue to follow Marvin Rd NE through 2 roundabouts and you will see your building on the left. Free parking is provided in front.