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New Patient Information

Thank you for choosing Providence Valley Young People's Clinic. We serve our patients in two locations. One office is on Vercler, next to Valley hospital; the other is in Liberty Lake.

We offer extended hours at our Vercler location to help patients needing appointments later in the evening or on weekends. We are open until 8 p.m. Monday through Thursday; 5 p.m. on Fridays; and 9 a.m. until noon on Saturdays. Our Liberty Lake office is open Monday through Friday, from 9 a.m. to 5 p.m.

Making an Appointment

Making an appointment—online with MyChart or over the phone—is fast and easy. You’ll need your current insurance carrier and plan and a list of your current prescriptions. And, be ready to answer questions about your child’s medical history.

  • Phone: (509) 928-6383

Insurance & Financial Information

Most Health Plans Accepted

Providence Medical Group accepts most health plans, including Medicaid plans and Tricare for our military families.. We bill most insurance plans directly. Be sure you understand what your insurance plan covers so you aren’t surprised by unexpected charges. Please bring your insurance card to all appointments. We believe no child should go without quality pediatric health care due to the family's financial situation.

Billing, Co-payments

Co-pays are due at the time of service. If you aren’t covered by insurance, we ask for a $75 deposit at the time of your visit. We’ll bill you for the balance.

Accepted forms of payment 

We accept personal check, cash, Visa or MasterCard. If you need help with your bill, call our Physician Billing Office at (425) 317-0699.

What to Bring

  • Photo ID and insurance card
  • Referral from your primary care physician (if required by your insurance plan)
  • Co-payment (if required by your insurance plan)
  • Full list of medications with dosages (including over-the-counter supplements)
  • Detailed history of symptoms and treatments
  • List of questions
  • Clean diapers

Please arrive 15 minutes before your scheduled appointment so you have time to check in and fill out any necessary paperwork.

Cell Phones

We require that our families turn off their cell phones prior to going into an exam room. We do this because a ringing/vibrating phone creates a distraction for both the parent and the provider. This distraction can interrupt the exchange of very important information regarding the child’s health care, which can be detrimental. In addition it can interfere with the efficient use of the provider’s time making them late for other patient’s appointments.