New Patient Information
We would like to take this opportunity to welcome you to our office. We are pleased you have selected Providence Medical Group Nephrology.
You will receive a letter from our office outlining what needs to be done prior to your visit. We will arrange for you to have laboratory testing and kidney ultrasound, if appropriate. To optimize your clinic visit these need to be completed prior to the visit. A comprehensive exam and history will be obtained during your visit. The first encounter will be a longer visit than your subsequent follow-up visits.
Before making an appointment, please check with your insurance plan to make sure that the plan includes our physicians. For appointments or if you just have questions, please call (509) 897-8100.
We see patients by referral from their primary care physician. If you believe you would benefit from our services but do not yet have a referral, please speak to your doctor.
Providence Medical Group Nephrology is located in the Poplar Medical Complex at 301 W. Poplar Street, right next to Providence St. Mary Medical Center. For a map of our campus and location, click here.
From Highway 12: Take the Second Avenue exit. Turn right at the base of the ramp onto Second Avenue. Take Second until you reach Alder, then turn right. Providence St. Mary Medical Center is on Alder between 5th and 7th Avenues.
From Highway 125: Highway 125 becomes 9th Avenue. Turn right on Alder Street. Providence St. Mary Medical Center is on Alder between 5th and 7th Avenues.
If you are arriving by bus, there are bus stops outside both the main hospital and the clinic to make it easy for you to reach us.
We are willing to see you regardless of your insurance status or your ability to pay. If you have insurance, before making an appointment, please check with your insurance plan to make sure that the plan includes our physicians. That will ensure you visit is covered by your insurance. Copayments will be requested at the time of your appointment.
If you are a self-pay patient (if you do not have any insurance coverage and are not covered by governmental programs), you will be asked to make a down payment at the time of your appointment. If you are unable to make the down payment or pay for your care for financial reasons, please tell us. You may be eligible for assistance.
Please bring your insurance information. Insurance cards are requested at every appointment.
We look forward to meeting you on your initial visit to our offices. It is the goal of our staff to provide you with the highest quality of service.
In order to help us best take care of you, please bring the following to your first visit:
- Health Insurance Card/Information
- A list of all medications you are taking, the dosages and how many times a day are you taking them
- A list of your questions and concerns
- If requested, a copy of your MRI / XRAYS / CT scan reports
- Please complete the patient packet that was mailed to you and bring to the appointment.
We mail you a new patient packet, which includes contact information and patient questionnaire.
You may have a lot of questions about your kidney disorder and treatment options. We are happy to answer any questions you may have. You also may find these sites helpful in your research.