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New Patient Information

Thank you for choosing Providence St. Mary Neuroscience Institute. It is our goal to provide to you with excellent care.

Our physicians will review your referral and make a recommendation for the most appropriate physician in the Institute to treat you. Many of our patients begin by seeing a Physical Medicine and Rehabilitation specialist who, if it is appropriate, will explore with you non-surgical, conservative treatment options. If surgery is recommended, you then will see a neurosurgeon to review surgical options.

Directions

The Providence St. Mary Neuroscience Institute is in the heart of Walla Walla and can be reached in 15 minutes from nearly anywhere in the city. For a map of our campus and location, click here.

The physicians in the practice are in two locations, 301 W. Poplar Street, beside Providence St. Mary Medical Center, and 380 Chase Avenue, behind Providence St. Mary.

From Highway 12: Take the Second Avenue exit. Turn right at the base of the ramp onto Second Avenue. Take Second until you reach Alder, then turn right. Providence St. Mary Medical Center is on Alder between 5th and 7th Avenues.


From Highway 125: Highway 125 becomes 9th Avenue. Turn right on Alder Street. Providence St. Mary
Medical Center is on Alder between 5th and 7th Avenues.

If you are arriving by bus, there are bus stops outside both the main hospital and the clinic to make it easy for you to reach us.

A referral from your primary care provider is required. Before making an appointment, please check with your insurance plan to make sure that the plan includes our physicians. That will ensure you visit is covered by your insurance. Copayments are expected at the time of your appointment.

If you are a self-pay patient (if you do not have insurance coverage and are not covered by governmental programs), you will be asked to make a down payment at the time of your appointment. If you are unable to pay for your care for financial reasons, please tell us. You may be eligible for assistance.

Insurance cards are requested at every appointment.

We look forward to meeting you on your initial visit to our offices. It is the goal of our staff to provide you with the highest quality of service.

In order to help us best take care of you, please bring the following to your first visit.

Please note that if your medical records, x-rays, CT/MRI films, EMGs and/or other necessary information are not available at the time of your appointment, you may be rescheduled.

  • Health Insurance Card/Information
  • State licensed photo ID or passport
  • If necessary, a friend or family member to take notes/help with questions
  • A list of all medications you are taking
  • A list of all other physicians treating you including phone numbers
  • A list of your questions and concerns
  • A copy of your MRI / XRAYS / CT scan reports
  • If you have seen other pain management physicians within the past five years, please bring a complete copy of the medical records
  • Complete the forms listed below and bring them to your initial office visit