New Patient Information
Thank you for choosing Providence Medical Group Urology. It is our goal to provide you with excellent care and be responsive to your needs.
For appointments or if you have any questions as you prepare for your first appointment, please call us at (509) 897-2660.
Before making an appointment, please check with your insurance plan to make sure that the plan includes our physicians.
We see patients by referral from their primary care physician. If you believe you would benefit from our services but do not yet have a referral, please speak to your doctor.
Providence Medical Group Urology is located in the Poplar Medical Complex at 301 W. Poplar Street, right next to Providence St. Mary Medical Center. For a map of our campus and location, click here.
From Highway 12: Take the Second Avenue exit. Turn right at the base of the ramp onto Second Avenue. Take Second until you reach Alder, then turn right. Providence St. Mary Medical Center is on Alder between 5th and 7th Avenues.
From Highway 125: Highway 125 becomes 9th Avenue. Turn right on Alder Street. Providence St. Mary Medical Center is on Alder between 5th and 7th Avenues.
If you are arriving by bus, there are bus stops outside both the main hospital and the clinic to make it easy for you to reach us.
Before making an appointment, please check with your insurance plan to make sure that the plan includes our physicians. That will ensure you visit is covered by your insurance. Copayments are expected at the time of your appointment.
If you are a self-pay patient (if you do not have insurance coverage and are not covered by governmental programs), you will be asked to make a down payment at the time of your appointment. If you are unable to make the down payment for financial reasons, please tell us. You may be eligible for assistance.
Insurance cards are requested at every appointment.
- Picture ID
- Insurance cards
- Co-payment (if required by your insurance plan)
- Referral from your doctor
- A list of your prescriptions and any other over-the-counter medications or supplements you are taking
- X-ray (actual films or CD) and X-ray reports (i.e. MRI, PET scan, CT, bone scan, diagnostic reports)
- Pathology report and slides
- Medical records
Forms may be mailed to you prior to the appointment with instructions to complete them prior to the appointment and bring them in on the day of the first appointment. If you do not receive any forms in the mail, you will be asked to complete them at your appointment if they are needed for your care.