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What I like most is getting to know my patients, involving them in the treatment plan and getting them back to the activities they enjoy.

Erica M. Burns, MD
Erica Burns, MD - Spokane orthopedic surgeon

Erica M. Burns, MD Providence-employed provider

Specialties

Orthopedics, Orthopedics - Pediatric, Orthopedic Surgery
Accepting new patients

Patient Rating

4.6 / 5

Hometown Family Medicine

210 W Main Ave.
Ritzville, WA 99169
P: (509) 659-4800
820 S. McClellan St.
Suite 300
Spokane, WA 99204
P: (509) 838-7100
F: (509) 838-0721

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Follow-Up
I am an existing patient and would like to see my doctor for a preventative visit.
Annual Wellness
I need to see my doctor about a non-urgent, but new health issue
New Condition


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Overview

Gender

Female

Education

Medical School

Creighton University - Omaha, NE

Residency

University of Nebraska Medical Center - Omaha, NE

Fellowship

Shoulder & Elbow Surgery; University of Washington School of Medicine - Seattle, WA

Interests

Medical Interests

General orthopaedic conditions. Primary specialties include shoulder replacement for arthritis, treatment of rotator cuff problems, shoulder instability and labral tears, biceps tendon problems and fracture care.

Reviews

Patient Ratings and Comments

The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey. Responses are measured on a 10-point scale, with 10 being the best score. These scores are then translated to a 5-point scale in order to display results in a 5-star rating. Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments. These comments are the views and opinions of patients and are not endorsed by or necessarily reflect the views of Providence.

4.6 out of 5 (108 Ratings, 36 Comments)

100

02/07/2017
Great Doctor! She seems to really care about her patients. I would highly recommend her.
100

01/11/2017
Dr. Burns clearly stated that two months was the outside window for an optimal repair of my bicep tendon. Had I known this from the onset of the injury I would have pushed for the surgery. This exigency of optimal surgery windows need to be made clear to ALL patients at the time of reporting of such tendon trauma to avoid delays in initial referral. from trauma to orthodox
100

11/27/2016
All good.
100

11/27/2016
Dr. Burns Is extremely knowledgeable and caring. I felt like she took whatever time I needed, even though I know she was having a busy day. she did not seem rushed at all, which made me feel very cared for. she went over every detail of my x-rays with me and I appreciated that. she answered every question I had. I really appreciate her and Providence is lucky to have such a great orthopedist working for them!
70

11/08/2016
she was very respectful and listen to my needs
100

11/01/2016
Everyone was very helpful and nice.
100

10/04/2016
Dr Burns was direct and informative. She was easy to understand and my issue was corrected.
80

10/04/2016
I wasn't completely sure how I felt about this visit until I had a follow-up visit with her today. Today's visit made me even more confident and she was very empathetic and helpful.
100

09/20/2016
Very good communication and listening
100

09/13/2016
Great bedside manners.
100

09/13/2016
Dr Burns listens well and is very concerned with my medical needs.
100

08/23/2016
I was nervous on surgery day everyone that came to see me were very informative and made me feel comfortable.
100

08/23/2016
Doctors are overloaded causing delays.
70

08/10/2016
Setting up appointment took [...] numerous phone calls. Their system is too complicated and needs to be user friendly! [...]
100

08/06/2016
very happy and comfortable with the Dr. Burns and the staff.
100

08/05/2016
My provider [...] referred me to Dr. Burns - she was very nice and explained everything so I could understand - I give her a 10.
100

08/02/2016
Dr and staff are very kind and listen to what I have to say. I feel very confident in the care I am receiving.
40

08/01/2016
bad experience being that I believe provider feels that I'm too old to recommend the treatment that would be offered to someone half my age.
100

07/22/2016
She asked about medicines, how training was going, listened to how I changed work outs and that I ran them by therapy first. She was happy about that.
80

07/14/2016
I feel blessed to have the health providers on my team. [...] She is a credit to the medical profession a doctor who cares.
70

06/07/2016
We still have not received a telephone call regarding the prescribed x-rays
100

06/05/2016
Dr Burns showed me the X-ray taken during visit & said she would also discuss it with the radiologist later that day & she (or her MA if she was super busy) would call me. Later that afternoon she herself called on my cell phone. Very much appreciated!
100

05/24/2016
She did a great job making my surgery recovery as pain less as possble
90

05/08/2016
Thank God for Dr. Burns; she is the only doctor i the last 5 years to discover and make a plan of treatment!
70

05/03/2016
The provider and office staff are fine.
100

05/03/2016
Quality staff and Doctor's. Explained all options very well.
100

03/29/2016
Dr listened to me and was caring and compassionate. Staff were all great.
90

03/11/2016
I had a difficult time getting the referral from the insurance company but the doctors all reacted in a short time.
100

03/07/2016
Very understanding
100

03/06/2016
Dr. Burns is a wonderful doctor! Thank you.
100

03/03/2016
Ericka was the most amazing surgeon/doctor I've encountered. She was personable and thoroughly explained/answered all questions and possibilities related to my visit and even answered unrelated visit questions pertaining to my health [...].
100

02/28/2016
Very professional & caring.
100

02/10/2016
This doctor is so far an awesome doctor!
100

02/09/2016
I am an RN who's [...] worked with many specialists. Dr. Burns is one of the finest. She was sensitive to my concerns, consistently shared all details of my current and future care and had a great communication style.
100

02/09/2016
Dr. Burns ordered X-Rays of affected area and explained the probable cause of my pain. [...] We agreed on an operation to smooth the rough areas. [...] I realize that at my age, the connective tissue may be too fragile to be repaired. She has the knowledge to do the best for me.
100

02/07/2016
Dr. Burns is a wonderful doctor and we have recommended a friend to her who then had a shoulder surgery. She is caring, takes time, gives options. She has done surgery on my shoulder and my wife's two knees. She is the BEST!
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