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Svetlana Cox, MD - Spokane, WA Internal Medicine doctor.

Svetlana F. Cox, MD Providence-employed provider

820 S. McClellan Street
Suite 200
Spokane, WA 99204
P: (509) 747-1144
F: (509) 598-2102

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What type of appointment? I would like to see my doctor about something we’ve already discussed.
Follow-Up
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Annual Wellness
I need to see my doctor about a non-urgent, but new health issue
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Overview

Gender

Female

Education

Medical School

Vladivostok State Medical Institute- Vladivostok, Russia

Internship

Internal Medicine; Sacred Heart Medical Center/University of Washington - Spokane, WA

Residency

Internal Medicine; Sacred Heart Medical Center/University of Washington - Spokane, WA

Interests

Medical Interests

Primary Care Internal Medicine

Reviews

Patient Ratings and Comments

The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey. Responses are measured on a 10-point scale, with 10 being the best score. These scores are then translated to a 5-point scale in order to display results in a 5-star rating. Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments. These comments are the views and opinions of patients and are not endorsed by or necessarily reflect the views of Providence.

4.6 out of 5 (244 Ratings, 90 Comments)

90

02/27/2017
I did not care for Dr Cox's MA. She just wasn't what I was use to from that office. Dr Cox though has always provided excellent care.
50

02/27/2017
Dr. Cox is a bit abrupt.
100

02/27/2017
Dr Cox spent a lot of time with me.
100

02/26/2017
I love Dr cox!!!
100

02/20/2017
Dr. Cox is always current with studies and research related to my health concerns and includes that in our discussion. It is much appreciated.
100

02/16/2017
Excellent care. No complaints.
90

02/02/2017
I had bleeding Svetlana Cox took care immediately. We find out that I had cancer just in a time
80

01/31/2017
Sometimes she seems distracted.
100

01/23/2017
Dr. Cox Knows me and really cares about all my health needs.
100

01/18/2017
dr cox is very thuro and efficient. her nurses are kind and thoughtful. dr cox doesn't hesitate to refer you to a specialist when need. I receive excellent health care from her office and other drs in her group. very happy with my health care.
90

12/21/2016
Occasionally there have been lapses in time between a referral and the referred office contacting me. I have yet to hear back from referred providers office to schedule an appointment.
100

12/21/2016
Dr. Cox is an excellent provider and I've never experienced a bad appointment.
100

12/20/2016
Dr, Cox shows the utmost compassion. Her competence and her true caring make me feel secure in her hands
100

12/18/2016
I'm going to hate having to lose Dr. Cox as my doctor due to changing of my health care plan
80

12/15/2016
This experience was somewhat of a nightmare. I injured my back and my primary care doctor recommended x-rays and the x-rays recommended an MRI plus detailed significant issues. Somehow between my primary care doctor, insurance and Inland Imaging things totally unraveled. The communication fell apart. I am finally scheduled for an MRI next week. It's been very frustrating and I am in a lot of pain.
100

12/14/2016
service is excellent....all staff know and greet you by your first name.
100

12/11/2016
Very comfortable here.
100

12/07/2016
My experiences have always been good with this provider. I appreciate the Provdencewebsite.. Test results & communication is prompt.I
100

12/06/2016
Listened to me & gave good advice. Spent enough time with me.
90

12/04/2016
Dr Cox is a very good doctor and listens well to my questions and health concerns. She knows me well and the status of my health. Dr Cox recognized that my heart needed a serious look and sent me to the ER directly from her office. I ended up having a triple by-pass and the aorta valve replaced. I was feeling well at the time except for what I thought was acid re-flux. I also told her I was having knee problems and she had me walk in the exam room and said it was a hip problem and referred me to an orthopedic doc who confirmed her diagnosis and I had a total hip replacement. Dr Cox in my opinion is an excellent physician and listens well to to me as a patient is very good at knowing what is wrong with my health.
100

11/28/2016
Warm, friendly, sincere, truly cares about me.
30

11/22/2016
for the last three visits i have had to remind my provider that i have had a mastectomy even within the visit
100

11/16/2016
Dr Cox is an excellent doctor. She is up to date on everything. I trust her for all her advise and concerns.
10

11/14/2016
DrI specifically asked Dr Cox, how i would know my results. She said she woukd call me the next day. She did not. i had to email 2x befire I got a response. It was actually wonderful [...] and Dr [...] that called me. Dr Cox also put a speculum inside and was looking for my cervix. it hurt so bad. i finally had to say...I don't have a cervix. Did u look at my chart at all? This whole situation mad me very upset
90

11/11/2016
The lab technician did not seem very experienced with taking blood.
80

11/08/2016
This visit was outstanding. Previous appointments have not been nearly as good. If all my appointments were like this most recent visit, I would whole-heartedly recommend this provider, but my past visits make this impossible.
100

11/06/2016
Dr Cox is always very attentive and pleasant. She is straightforward and honest. She is the best physician I have ever had. She is obviously extremely intelligent and knowledgeable.
100

10/31/2016
Always professional
100

10/25/2016
My provider is very competent. We trust that she is giving us accurate information and is interested in our overall health and well being. We are very satisfied with the care we receive.
100

10/24/2016
only referrals have been difficult. do not seem to have enough employees in this area.
100

10/18/2016
Dr. Cox is a very competent doctor. she spends adequate time with me and answers any questions I might have.
70

10/18/2016
I was frustrated that I had to come in for another appointment for medication refill. I had been in the office in April for a digestive issue and had comprehensive blood work and an EKG. I receive an annual pelvic exam and breast exam/mammogram from an OB/GYN who prescribes my estrogen patch and I informed a medical assistant of such in various messages prior to this visit. I was told since my April exam wasn't booked as a wellness exam, I had to come in for a wellness exam to get my meds refilled for the next year. I had a very brief exam and I was told that it wasn't being considered an annual wellness exam, after I was in the exam room. it was all very frustrating and seemed unnecessary all around for everyone.
100

10/12/2016
Dr.Svetlana Cox is excellent. She is knowledgeable and kind.
100

10/11/2016
I've seen both Dr. Cox and [...] in the last year. They always listen to my concerns and solve the problem if one exists. I never feel rushed. They are thorough and respectful. I have complete confidence in them and often recommend your office to others who are looking for quality care. I love the Red Team!
100

10/11/2016
Dr. Cox is a great primary care physician and I recommend her most highly.
50

10/11/2016
Care Provider was able to sent me to a surgeon to take care of the medical issue I was having.
100

10/09/2016
I just wasn't happy with The person that drew my blood
100

10/04/2016
Dr Cox and her team are always very thorough when I have an appointment. I always feel listened to and feel like they know my history. I get excellent care from Dr. Cox and recommend her to my friends.
20

10/04/2016
Stated she could not get any records from my urologist who works in the same building. Urologist stated different.They have epic. Ended up going to [...] to see a specialist as my provider offered no assistance till I came back with a diagnosis and got a referral. Never reads reports or follows up with tests. Have been known to call 3 times to talk about abnormal results. Fortunately, I can go to to my chart to get some but not all test results
90

10/04/2016
Dr. Cox is very clear, forthcoming and blunt. There is no confusion as to what she is thinking. That's good. On the other hand, I am discouraged when I leave. But the reality is, my situation is frustrating to her, and I understand. It is also frustrating to me.
100

09/21/2016
Have no problem.
100

09/18/2016
very good and caring
100

09/06/2016
Dr. Cox is the best privider I have had.She is courteous, approachable, knowledgable and kind.I feel very confident and safe with her as my doctor. I am very pleased with the level of service provided by Dr Cox and her team.
100

08/31/2016
I am very pleased with the care and services of Dr. Svetlana Cox. She will continue to be Physician of Choice.
100

08/31/2016
I love Dr. Cox - she always takes the time to talk to me and listen to my concerns
90

08/30/2016
I like all people at this office.
100

08/29/2016
My provider is thorough and knows the current national recommendations for screening and testing. My provider is approachable and is a good listener.
100

08/23/2016
#1.
100

08/19/2016
I can't say enough about Dr. Cox and staff. Not just health care providers, they are personable, funny, and people first. Thank you for laughing at my jokes!
100

08/18/2016
The dr., her nurse, the office gals - great.
100

08/18/2016
awesome customer service
100

08/16/2016
Dr Cox is very thorough and explains things do that I understand
90

08/08/2016
I would recommend but not be pushy about. I'd let them make up their own minds.
90

08/03/2016
last appointment was very good.
100

07/24/2016
I have been with Dr. Cox for over ten years. I am very happy with her care.
100

07/19/2016
Dr. Cox is very proactive and has helped diagnose an anemic condition and referred me to the right specialist so I could get the best care.
100

07/05/2016
Dr. Cox genuinly seemed pleased to see me and happy about the progress I am making towards my health goals. This was encouraging and I left with renewed energy to continue to work towards my goals.
100

07/04/2016
Dr. Cox remembers me & my record each time I see her on my annual visits.
100

06/28/2016
very grateful for the thoughtful and excellent care received from Dr Cox, she is wonderful
100

06/27/2016
Always thorough, always good
100

06/22/2016
Dr. Cox has always been responsive to my needs and concerns.
100

06/02/2016
Dr. Cox never seems in a rush, she is willing to address all my questions. She is calm and cheerful, I appreciate having her in my medical world.
100

06/01/2016
Luv Dr. Cox - warm, friendly, listens well, empathetic, provides good advice. Follows up immediately. Seems to be very knowledgeable and proficient in her skills.
100

05/31/2016
high concern for my welfare
100

05/24/2016
I have always had good care with this group of doctors. I recommend them often to friends looking for a good doctor.
100

05/22/2016
Dr. Cox is fantastic to work with and I have already recommended her to a friend.
100

05/19/2016
love love love dr cox!
50

05/17/2016
Dr Cox is has a very dry personaltity. Dr Cox will quickly pass judgement on your health issues without hearing details. She will write off issues or group them together with a diagnosis that doesn't make sense. She's big on blood tests as the main diagnostic route, and will push what she believes to be a solution even when it is not showing results in quality of health. I have compared stories with other patients of hers and heard the same experience. [...] I will soon be finding a new care provider, I just haven't bother to yet because I rarely go to the doctor.
100

05/17/2016
Dr. Cox and staff are stellar.
70

05/11/2016
Requested wellness documentation (required by work) to be completed and sent back to me after visit...had to call week and a half later only to find they didn't complete.
90

05/10/2016
I asked that my email be removed because I very rarely use it. I asked that results be sent to my home and they were not
100

05/10/2016
love dr. cox. she's the best!
100

05/05/2016
Dr. Cox made me feel as though my life was soon going to change for the better. She was so thoughtful and gave explanations even I could understand. I have confidence in her.
100

05/02/2016
Dr. Cox is very knowledgable and is a compassionate caregiver. she listens to me and makes sure she has answered all my questions before I leave her office. I'm extremely happy with my care.
100

04/19/2016
Always very helpful in addressing my health .Very knowledgable.The Best Doctor !!!
90

04/19/2016
I am a new patient [...] I was impressed with my Dr. and feel confident of her abilities. She seem caring and very open to questions.
100

04/05/2016
Wait time for the 1st appt. of the day was half an hour. The doctor was just arriving when I was taken back to the room.
80

04/05/2016
[...] I didn't feel that Dr. Cox listened thoroughly to the history of my symptoms and really didn't take me seriously. I am normally a patient of Dr. [...]. I have had nothing but positive experiences with the care team there and I will continue to use her office. [...]
100

04/03/2016
she always takes the time to listen but keeps the appointment efficient
90

03/22/2016
When sick, unable to get in for appointment. Usually have to go to urgent care with Providence.
90

03/20/2016
Mentioned a symptom that provider did seem concerned about. Felt like we should have discussed a bit more.
100

03/15/2016
Very responsive to my questions - in person and online
100

03/08/2016
Dr. Cox is one of the most professional doctors I have ever had. She is experienced and listens very will to my health status.
100

03/06/2016
My physician is easy to talk to. She asks questions, listens and is direct.
80

03/06/2016
The office visit was completely satisfactory. Dr. Cox ordered an MRI. The pre-authorization process did not function well at all. After 11 days of wating, with urgent reasons to get the scan done […] I finally was able to talk to a person […] who facilitated the preauthorization. A call to Physicians' Clinic about the preauthorization was completely unhelpful, the person on the phone told me their office did not do pre-auth for Providence patients but had no alternative number to call, left me hanging. […] Imaging states that their process usually takes 5 to 7 days. When this does not happen, it would be helpful to have backup in the ordering provider's office.
60

03/01/2016
She did mot remember I was diabetic. I am thinking of changing providers.
80

02/25/2016
I have had great difficulty in updating my Rx record & getting the proper refills. My appt was over 2 weeks ago & im still waiting. I'm not pleased.
100

02/16/2016
Provider got blood tests late in the day, reviewed them, and called me at 7:30pm to get to the hospital. She was quick and right call......good experience
100

02/09/2016
Doctor Cox has kept me healthy physically & mentally. She is a great doctor.
70

02/02/2016
I like Dr. Cox and the office. Very unhappy with the lack of follow-up for referral appointments. [...]
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