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Svetlana Cox, MD - Spokane, WA Internal Medicine doctor.

Svetlana F. Cox, MD Providence-employed provider

820 S. McClellan Street
Suite 200
Spokane, WA 99204
P: (509) 747-1144
F: (509) 598-2102

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What type of appointment? I would like to see my doctor about something we’ve already discussed.
Follow-Up
I am an existing patient and would like to see my doctor for a preventative visit.
Annual Wellness
I need to see my doctor about a non-urgent, but new health issue
New Condition


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Overview

Gender

Female

Education

Medical School

Vladivostok State Medical Institute- Vladivostok, Russia

Internship

Internal Medicine; Sacred Heart Medical Center/University of Washington - Spokane, WA

Residency

Internal Medicine; Sacred Heart Medical Center/University of Washington - Spokane, WA

Interests

Medical Interests

Primary Care Internal Medicine

Reviews

Patient Ratings and Comments

The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey. Responses are measured on a 10-point scale, with 10 being the best score. These scores are then translated to a 5-point scale in order to display results in a 5-star rating. Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments.

4.6 out of 5 (185 Ratings, 61 Comments)

100

09/21/2016
Have no problem.
100

09/18/2016
very good and caring
100

09/06/2016
Dr. Cox is the best privider I have had.She is courteous, approachable, knowledgable and kind.I feel very confident and safe with her as my doctor. I am very pleased with the level of service provided by Dr Cox and her team.
100

08/31/2016
I am very pleased with the care and services of Dr. Svetlana Cox. She will continue to be Physician of Choice.
100

08/31/2016
I love Dr. Cox - she always takes the time to talk to me and listen to my concerns
90

08/30/2016
I like all people at this office.
100

08/29/2016
My provider is thorough and knows the current national recommendations for screening and testing. My provider is approachable and is a good listener.
100

08/23/2016
#1.
100

08/19/2016
I can't say enough about Dr. Cox and staff. Not just health care providers, they are personable, funny, and people first. Thank you for laughing at my jokes!
100

08/18/2016
The dr., her nurse, the office gals - great.
100

08/18/2016
awesome customer service
100

08/16/2016
Dr Cox is very thorough and explains things do that I understand
90

08/08/2016
I would recommend but not be pushy about. I'd let them make up their own minds.
90

08/03/2016
last appointment was very good.
100

07/24/2016
I have been with Dr. Cox for over ten years. I am very happy with her care.
100

07/19/2016
Dr. Cox is very proactive and has helped diagnose an anemic condition and referred me to the right specialist so I could get the best care.
100

07/05/2016
Dr. Cox genuinly seemed pleased to see me and happy about the progress I am making towards my health goals. This was encouraging and I left with renewed energy to continue to work towards my goals.
100

07/04/2016
Dr. Cox remembers me & my record each time I see her on my annual visits.
100

06/28/2016
very grateful for the thoughtful and excellent care received from Dr Cox, she is wonderful
100

06/27/2016
Always thorough, always good
100

06/22/2016
Dr. Cox has always been responsive to my needs and concerns.
100

06/02/2016
Dr. Cox never seems in a rush, she is willing to address all my questions. She is calm and cheerful, I appreciate having her in my medical world.
100

06/01/2016
Luv Dr. Cox - warm, friendly, listens well, empathetic, provides good advice. Follows up immediately. Seems to be very knowledgeable and proficient in her skills.
100

05/31/2016
high concern for my welfare
100

05/24/2016
I have always had good care with this group of doctors. I recommend them often to friends looking for a good doctor.
100

05/22/2016
Dr. Cox is fantastic to work with and I have already recommended her to a friend.
100

05/19/2016
love love love dr cox!
50

05/17/2016
Dr Cox is has a very dry personaltity. Dr Cox will quickly pass judgement on your health issues without hearing details. She will write off issues or group them together with a diagnosis that doesn't make sense. She's big on blood tests as the main diagnostic route, and will push what she believes to be a solution even when it is not showing results in quality of health. I have compared stories with other patients of hers and heard the same experience. [...] I will soon be finding a new care provider, I just haven't bother to yet because I rarely go to the doctor.
100

05/17/2016
Dr. Cox and staff are stellar.
70

05/11/2016
Requested wellness documentation (required by work) to be completed and sent back to me after visit...had to call week and a half later only to find they didn't complete.
90

05/10/2016
I asked that my email be removed because I very rarely use it. I asked that results be sent to my home and they were not
100

05/10/2016
love dr. cox. she's the best!
100

05/05/2016
Dr. Cox made me feel as though my life was soon going to change for the better. She was so thoughtful and gave explanations even I could understand. I have confidence in her.
100

05/02/2016
Dr. Cox is very knowledgable and is a compassionate caregiver. she listens to me and makes sure she has answered all my questions before I leave her office. I'm extremely happy with my care.
100

04/19/2016
Always very helpful in addressing my health .Very knowledgable.The Best Doctor !!!
90

04/19/2016
I am a new patient [...] I was impressed with my Dr. and feel confident of her abilities. She seem caring and very open to questions.
100

04/05/2016
Wait time for the 1st appt. of the day was half an hour. The doctor was just arriving when I was taken back to the room.
80

04/05/2016
[...] I didn't feel that Dr. Cox listened thoroughly to the history of my symptoms and really didn't take me seriously. I am normally a patient of Dr. [...]. I have had nothing but positive experiences with the care team there and I will continue to use her office. [...]
100

04/03/2016
she always takes the time to listen but keeps the appointment efficient
90

03/22/2016
When sick, unable to get in for appointment. Usually have to go to urgent care with Providence.
90

03/20/2016
Mentioned a symptom that provider did seem concerned about. Felt like we should have discussed a bit more.
100

03/15/2016
Very responsive to my questions - in person and online
100

03/08/2016
Dr. Cox is one of the most professional doctors I have ever had. She is experienced and listens very will to my health status.
100

03/06/2016
My physician is easy to talk to. She asks questions, listens and is direct.
80

03/06/2016
The office visit was completely satisfactory. Dr. Cox ordered an MRI. The pre-authorization process did not function well at all. After 11 days of wating, with urgent reasons to get the scan done […] I finally was able to talk to a person […] who facilitated the preauthorization. A call to Physicians' Clinic about the preauthorization was completely unhelpful, the person on the phone told me their office did not do pre-auth for Providence patients but had no alternative number to call, left me hanging. […] Imaging states that their process usually takes 5 to 7 days. When this does not happen, it would be helpful to have backup in the ordering provider's office.
60

03/01/2016
She did mot remember I was diabetic. I am thinking of changing providers.
80

02/25/2016
I have had great difficulty in updating my Rx record & getting the proper refills. My appt was over 2 weeks ago & im still waiting. I'm not pleased.
100

02/16/2016
Provider got blood tests late in the day, reviewed them, and called me at 7:30pm to get to the hospital. She was quick and right call......good experience
100

02/09/2016
Doctor Cox has kept me healthy physically & mentally. She is a great doctor.
70

02/02/2016
I like Dr. Cox and the office. Very unhappy with the lack of follow-up for referral appointments. [...]
100

01/22/2016
I have always been pleased with the care I receive from MD Svetlana Cox. I have never had better care and I am 71.
100

01/17/2016
Dr. Cox has always been very kind and helpful
100

01/12/2016
Dr. Cox has always put me at ease during my visits. She is the utmost professional while explaining that is easily understood. Always have and they are seeing a professional there.
100

01/10/2016
Competent, caring services!
80

12/29/2015
OK.
100

12/27/2015
I like that she is matter of fact and to the point!
80

12/26/2015
Have always received excellent care from Dr Cox. This last appointment was the only time I feel my care was poor. I went to her with back pain from injury. She ordered PT & MRI. Then she has her medical assistant call with results. I was still in terrible pain & she wasn't going to do anything further. I ended up going to see my rheumatologist where I am getting further treatment [...]. When you are really hurting or sick you want your doctor to work with you to make some sort of "plan." That's how I feel anyway. [...]
90

12/22/2015
I saw the provider one time as my regular provider was on vacation. She was very helpful and courteous. Her staff managed to squeeze me in the day after I called to schedule an appointment.
60

12/17/2015
My problem was not with the Doctor or receptionist, but with the scheduler behing the reception desk, that schedules bone density, et. Extremely rude and no customer service skills at all.
100

12/16/2015
I can not recall a bad experience with Dr. Cox, ever. I believe she is a very good provider. I get my lab results from the patient portal. I think that's a great way to be able to see the results rather than being told over the phone (unless there is a major change on any given result).
100

12/16/2015
all good
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