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Sarah E. Hess, MD is a general practice doctor in Spokane, WA specializing in pediatrics and primary care internal medicine.

Sarah E. Hess, MD Providence-employed provider

9911 N. Nevada Street
Suite 200
Spokane, WA 99218
P: (509) 626-9420
F: (509) 626-9421

Philosophy of Care

Placing emphasis on whole-person care, with a focus in preventative and lifestyle medicine.

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Follow-Up
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I need to see my doctor about a non-urgent, but new health issue
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Overview

Gender

Female

Education

Medical School

Loma Linda University School of Medicine - Loma Linda, CA

Internship

Internal Medicine, Pediatrics; Marshfield Clinic - Marshfield, WI

Residency

Internal Medicine, Pediatrics; Marshfield Clinic - Marshfield, WI

Reviews

Patient Ratings and Comments

The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey. Responses are measured on a 10-point scale, with 10 being the best score. These scores are then translated to a 5-point scale in order to display results in a 5-star rating. Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments. These comments are the views and opinions of patients and are not endorsed by or necessarily reflect the views of Providence.

4.6 out of 5 (183 Ratings, 61 Comments)

100

02/27/2017
I greatly appreciate Dr. Sarah Hess. A good listener and always helpful.
100

02/23/2017
Dr. Hess is wonderful, caring, and very thorough.
90

02/21/2017
I have only recently begun seeing this provider after my long-term provider retired. I am very pleased with this new relationship. I have great trust in this provider and she makes me feel very comfortable.
100

02/21/2017
I'm blessed to have Dr. Hess as my physician. She's caring and kind. She really wants to know about you and listens. She and her nurse [...] were great and on top of everything. I've never had a doctor that has given me the time that I need to talk about. She wasn't in a rush to get me out of the room and that was nice. I will definitely recommend her to my family & friends.
100

02/21/2017
Dr. Hess is amazing!
100

02/20/2017
It took me awhile to find a provider when I moved here. I'm on [...] and many of the providers I contacted were not taking new patients. The only reason I was able to get in to see Dr. Hess was because she was a new provider in the area. And she has been wonderful. I think what I like best is that she seems to take a genuine interest in me as a whole person...she wants to know what's going on on my life, my challenges and triumphs. I think establishing a relationship with a provider and maintaining that relationship over long periods of time is a key component to improving our health care system. People need to be SEEN and HEARD and they need to know their doctor really CARES about what's going on in their lives. I think physical health is absolutely linked to mental/emotional health. If people are suffering in their minds and souls, their bodies will start to manifest physical illness to get people to pay attention. There are many other factors that affect physical health too (environment, routine preventative health care, exercise, etc) but what people NEED most is...connection to others.
100

02/07/2017
Sarah Hess listens to me like I am her only patient which is so kind and I believe she treats each patient like that. I can talk as long as I want and she is concerned about me and helping me with fixes for my health issues and wants things to be good for me. That makes me leave my appointment with her feeling very valuable.
 

01/29/2017
This really isn't applicable because I went to meet Dr Hess for the first time, an introductory visit. She told me I don't need to come again this year, however I will need a blood test, a mammogram, a bone density test this year. She only took my blood pressure, pulse and temp. I hope I can get the other tests w/o another appt.
100

01/03/2017
Very attentive to my needs, good listener, gives detail and relevant information regarding my health condition
90

12/25/2016
love seeing her. The only thing is they have been so busy this year it is harder and harder to get an appointment to see her. this office desperately needs more providers like a PA or NP for ear infections or same day illnesses. You shouldn't have to wait a month or longer.
100

12/21/2016
front desk didn't like how asked me personal questions out loud where the whole lobby could hear. kinda rude lady helping
90

12/20/2016
Great listener and knowledgable
100

12/13/2016
Dr. Hess took time to listen and had read the chart before coming in. I like her very much.
80

12/12/2016
Dr. Hess did a very thorough and complete checkup. This was an initial visit to establish as patient. It's been a long time since I had such a good exam.
100

12/08/2016
Great experience with Dr. Hess she is a tribute to the Providence medical team.
100

11/28/2016
Always an enjoyable experience.
100

11/21/2016
Never have had a bad experience with any Providence provided.
90

11/19/2016
lab did not follow instructions on urine test
90

11/15/2016
It is very hard to get an appointment as there are no PAs, NPs. So when the other drs were out due to sickness and maternity leave I couldn't see her even for my ear infection. as it was I made an appointment the day before for the same thing a month away. I wouldn't have had this appointment had I not gone to ER.
100

11/15/2016
Dr.Hess and her staff are always nice, yet professional. I feel comfortable discusssing health isssues with her. She listens!
100

11/15/2016
This was my first real visit with Dr. Hess as I have had Dr. [...] previous who is no longer in your team. My biggest concern is not having received my Lab reports. [...]
90

11/13/2016
When our previous doctor retired last May, we were left without a doctor, but were told a new one would be provided. Several months went by and we finally were given a sheet of paper with numerous options. We picked one out immediately but it was 4 months before she could meet with us.
100

11/13/2016
It does take a while to get an appointment. Receptionist never mentioned we could have a same day appointment.
100

10/31/2016
I was Dr. [...]'s patient and when it became clear that she was not returning, I scheduled an appt with Dr. Hess, who had corresponded with me on the MyChart portal about some lab tests, and then ordered a second set of tests. So this was the first time I saw Dr. Hess. She was great and I hope to continue with her as my provider.
80

10/31/2016
good
100

10/24/2016
Dr. Hess listens and gives a lot of helpful answers.
100

10/24/2016
On my last visit, provider was running late but her CNA kept me updated so I did not feel ignored or neglected at all. Communication was the key.
100

10/20/2016
Dr . Hess is very competent, capable and knowledgeable. She has a friendly, approachable demeanor, while remaining professional. I have confidence and trust in her approach concerning my health care.
100

10/18/2016
So far she has always taken the time to hear and respond to all my questions in a non judgmental way. I never feel rushed.
100

10/09/2016
Dr. Hess listens.
100

10/05/2016
My provider has put through referrals right away, but the office of the doctor I have been referred to has often taken a month or two to contact me or I finally having to contact them and then setting the appointment the month after that.
100

09/27/2016
[...] This was a get acquainted visit with Dr. Hess. I was extremely satisfied with her in every regard. She had reviewed my medical records, she was very interested in me and input I provided, very thorough without wasting time and I can tell a very smart and top doctor. I am extremely happy to have her as a partner in my health care !
90

09/27/2016
Dr.Hess is terrific. She is attentive and demonstrated concern for my health.
100

09/27/2016
[...] was able to get me in to see Dr. Hess-last minute. I really appreciated that!!
90

09/25/2016
all good
70

09/14/2016
Called several times for referrals, still waiting on one referral.
100

08/31/2016
Very easy to talk with.
100

08/24/2016
My provider is the best I've ever had. Thank you for your great care.
100

08/14/2016
it was nice to meet Dr. Sarah, and I am happy to have her as my new health care provider.
100

08/09/2016
Dr. Hess is very personable and very nice.
100

08/02/2016
If Dr. Hess wasn't a pediatrician I would see her ALL the time because she is awesome!
90

08/01/2016
Only recommendation is: It would be nice to get an appointment in a shorter amount of time. I had to wait for 3 weeks to be seen by an issue I was suffering with.
100

07/25/2016
Dr Hess, in spite of the office being extremely busy, worked my mom in to her schedule to handle the urgent need for a consult. Very kind of her & helpful.
100

07/24/2016
Dr Hess is a compassionate, knowledgeable and thorough doctor. She is the best doctor for me
100

07/24/2016
This was my first visit with Sarah, and I was very pleased.
100

07/21/2016
Dr. Hess is very understanding, she takes time w/all my concerns. I've recommended her to friends who greatly agree.
100

07/12/2016
Great doctor!
100

06/28/2016
Dr Hess is very nice and easy to talk to
100

06/24/2016
this was a new pt appointment with Dr Hess. I found her to be very easy to talk to and she was aware of my past medical history
100

06/14/2016
I have found Dr. Hess to be a caring physician. She takes the time to listen to me and also the time to research ways to help me in dealing with my medical needs. She takes the time to get to know me which helps in caring for my medical needs.
100

06/12/2016
very courteous and very helpful
100

06/01/2016
My first visit with Dr. Hess. I like her and am sure we will have a good working relationship. [...]
100

05/27/2016
I had an excellent first visit with my new physician, Dr Sarah Hess, thank you!
100

05/17/2016
Dr. Hess takes the time to listen to me and to explain any questions I might have. she is very prepared and knowledgeable of me as a patient. I would HIGHLY recommend her.
40

05/11/2016
This was a meet the doctor appt for me, my yearly physical is coming up. I was very disappointed in the meeting, the doctor made some assumptions about me and my previous care that she did not agree with. I was very taken aback that she would make comments when she really does not know me very well, we just met. I expressed to her my dismay in her blunt assumptions, she did apologize. I will keep with my yearly appt because it is so hard to get another appt made. I am not sure that I will stay with her, but I will give it another chance. I have not had other issues with providers in this office. I have had numerous errors made in prescription writes in the Providence system. Thankfully caught by the pharmacist.
100

05/10/2016
First time seeing this Dr. Was very impressed!!
90

04/26/2016
This was the first time I saw Dr. Hess. She impressed me as someone who is caring and wants to help. She listened to me gave good advise. I look forward to my next visit.
100

04/25/2016
I am so pleased to have found Dr. Hess. I have recommended her to friends & they are very happy w/their care as well.
100

03/27/2016
The receptionist didn't forward a note I had dropped off from PT for an MRI. Dr. Hess put in the request as soon as I asked her if she got the note, which she didn't. This is the kindness and caring Doctor I have been with in a long time. She is a keeper.... Dr. [...] is was the last one that I really thought highly of. Both great!
100

03/16/2016
[…] Dr. Hess listened to me and we came up with a plan to bring my blood pressure under control. She is caring, has a wonderful sense of humor when appropriate and easy to talk to. She explains things in language that is easy to understand and makes me feel like I have worth. […]
100

03/15/2016
Dr Hess takes care of the whole patient not just the health concerns. She listens and remembers what we've talked about and what care was given on previous visits
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