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April M. McKenna, MD Providence-employed provider

1200 East Columbia Ave.
Colville, WA 99114
P: (509) 684-3701
F: (509) 684-5817

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Overview

Gender

Female

Reviews

Patient Ratings and Comments

The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey. Responses are measured on a 10-point scale, with 10 being the best score. These scores are then translated to a 5-point scale in order to display results in a 5-star rating. Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments.

4.8 out of 5 (102 Ratings, 37 Comments)

80

09/19/2016
This was my first appointment with Dr. Mc Kenna, I had a very positive experience with her.
100

08/21/2016
She was very helpful and explained what I needed to fix my heel.
100

08/21/2016
excellent service.
100

08/21/2016
I found Dr. McKenna and her assistant [...] to be very helpful and caring.
70

08/09/2016
Provider was knowledgeable, articulate, & cheerful. However her solution did not work for me.
90

08/01/2016
I can always count on receiving quality care.
100

07/13/2016
They made sure I understood what my problem was and what I had to do for myself.
100

07/12/2016
No bad experiences.
100

06/26/2016
very satisfied with care provided
100

06/14/2016
she takes darn good care of my feet
100

06/09/2016
She is always caring and helpful.
100

05/31/2016
My care providers are very professional and show me they care about my health.
100

05/17/2016
Timely visit, quick and accurate diagnosis and treatment recommendation is working
100

05/16/2016
Consistently positive
100

05/08/2016
Dr. McKenna was amazing with [...] as was [...]. They took what could have been a traumatic experience for a 12 year old and turned it into an ok experience.
100

05/04/2016
Phone nurse suggested I leave voice msg with dr assistant. Did not hear from them. Was told by dr assistant later to use My Chart, which I do with primary dr and will in future with others at Providence. Phone nurse may want to start there rather than send directly to voice mail...
100

05/03/2016
my only complaint is----when I first called for an appointment for an appointment for my ingrown toenail, I was given an appointment for 5 weeks out. During this time, I couldn't even get a shoe on that foot, not to mention the pain from the nail cutting into the flesh.
80

04/19/2016
Very kind doctor and everyone I met were kind. I did feel like my pain and the amount of pain medication I use daily was glossed over (and or ignored) but I assumed this was because nothing could be done by the foot doctor. Overall I would recommend her and the company to my friends. Overall it was a good experience.
100

03/30/2016
Courteous quick service.
100

03/29/2016
I was please my visited [...].
100

03/27/2016
April is the best! I drove 15 hours so she could do surgery on my toe.
100

03/13/2016
Very good. We are fortunate to have Dr. McKenna.
90

03/08/2016
When I call and get voice mail or phone nurse voice mail I never get called back.
100

03/06/2016
April McKenna is an excellent health care provider.
100

02/29/2016
Great Nurse and Doctor! Attentive and Professional
80

02/29/2016
Polite and knowledgable
100

02/10/2016
Always cheerful, always listens, always sympathetic.
100

02/02/2016
Dr was her usual cheerful self. Helps you feel good just by her actions
100

01/26/2016
Dr. McKenna always takes time to explain things clearly.
100

01/12/2016
Dr McKenna diagnosed my problem and fixed it within minutes.
100

01/12/2016
Very friendly and courtesy and professional
90

01/07/2016
Excellent care [...]
100

01/01/2016
Dr. McKenna is wonderful as is her nurse, [...]. Both are very professional and efficient. [...]
100

12/28/2015
All good.
100

12/22/2015
Dr. McKenna is, among a handful of other doctors in your clinic, an excellent doctor. She really cares about her patients, takes them seriously, and provides effective care. I appreciated that she listened to me and was friendly. Other doctors in your clinic have been callous, rude, and useless, so Dr. McKenna is a breath of fresh air.
100

12/18/2015
I received excellent treatment from all concerned.
 

12/06/2015
Good - every one warm friendly concerning.
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