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April M. McKenna, MD Providence-employed provider

1200 East Columbia Ave.
Colville, WA 99114
P: (509) 684-3701
F: (509) 684-5817

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Overview

Gender

Female

Reviews

Patient Ratings and Comments

The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey. Responses are measured on a 10-point scale, with 10 being the best score. These scores are then translated to a 5-point scale in order to display results in a 5-star rating. Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments. These comments are the views and opinions of patients and are not endorsed by or necessarily reflect the views of Providence.

4.8 out of 5 (83 Ratings, 33 Comments)

100

01/25/2017
IV,E BEEN IN THAT HOSP FOR DIFF THINGS AND EVERY TIME IV,E RECEIVED GREAT SERVICE EVERY TIME I FEEL VERY COMFORTABLE THERE
100

01/15/2017
i have a good relationship with my provider. she or he are very accommodating and very approachable.
100

01/12/2017
Dr. McKenna and her assistant [...] and others catered to and painlessly helped me through my procedure.
100

01/11/2017
I would not see anyone else, this Dr. is the best!
100

12/29/2016
Always listens to what to say.
100

12/27/2016
I was very impressed by Dr. Mckenna she was very good.
100

12/13/2016
April listened to me and actually diagnosed me with [...] and I had been telling ALL of my healthcare providers about my symptoms for 2 years. I broke down in tears because I was so happy to finally have a diagnosis and she was very compassionate and caring
50

11/30/2016
I went on [...] to the Garden Homes Clinic for a Bone Density X-Rays. I've called three times over the last two and a half months and got three different answers but no results yet of my Bone Density x-rays. The gal that called me finally a week ago said they misplaced my tests x-rays but she said it looks like my hips weren't lookg good in the tests. I then asked her if she had the results and she said that she didn't have the results. I ask how do you know that the x-rays are showing my hips aren't good if the test results were not completed! She said that my x-rays had not been read. this make no sense. The first phone call I called the Colville clinic they told me to call the Garden Homes clinic, so I called the Garden Hines clinic, they then proceeded to tell me that they had no record of me having the Bone Density!!to this day I still NO RESULTS of my x-rays, so it looks like I may NEVER get the results!!I have talked to several people here in this county and they told me they had waited 3 months and longer to get tests results and still haven't to this date even got a return call from the Providence Colville Medical Cllinic so I guess I may be one of those statistics too.. NEVER gonna get my results from Garden Homes clinic, providence Colville clinic cuz I DON'T know what else too do!! [...]
80

11/17/2016
V. good, OK.
100

11/06/2016
I have & will again refer people to this doctor.
100

11/01/2016
The medical center is always courteous & the doctors are great.
80

09/19/2016
This was my first appointment with Dr. Mc Kenna, I had a very positive experience with her.
100

08/21/2016
She was very helpful and explained what I needed to fix my heel.
100

08/21/2016
excellent service.
100

08/21/2016
I found Dr. McKenna and her assistant [...] to be very helpful and caring.
70

08/09/2016
Provider was knowledgeable, articulate, & cheerful. However her solution did not work for me.
90

08/01/2016
I can always count on receiving quality care.
100

07/13/2016
They made sure I understood what my problem was and what I had to do for myself.
100

07/12/2016
No bad experiences.
100

06/26/2016
very satisfied with care provided
100

06/14/2016
she takes darn good care of my feet
100

06/09/2016
She is always caring and helpful.
100

05/31/2016
My care providers are very professional and show me they care about my health.
100

05/17/2016
Timely visit, quick and accurate diagnosis and treatment recommendation is working
100

05/16/2016
Consistently positive
100

05/08/2016
Dr. McKenna was amazing with [...] as was [...]. They took what could have been a traumatic experience for a 12 year old and turned it into an ok experience.
100

05/04/2016
Phone nurse suggested I leave voice msg with dr assistant. Did not hear from them. Was told by dr assistant later to use My Chart, which I do with primary dr and will in future with others at Providence. Phone nurse may want to start there rather than send directly to voice mail...
100

05/03/2016
my only complaint is----when I first called for an appointment for an appointment for my ingrown toenail, I was given an appointment for 5 weeks out. During this time, I couldn't even get a shoe on that foot, not to mention the pain from the nail cutting into the flesh.
80

04/19/2016
Very kind doctor and everyone I met were kind. I did feel like my pain and the amount of pain medication I use daily was glossed over (and or ignored) but I assumed this was because nothing could be done by the foot doctor. Overall I would recommend her and the company to my friends. Overall it was a good experience.
100

03/30/2016
Courteous quick service.
100

03/29/2016
I was please my visited [...].
100

03/27/2016
April is the best! I drove 15 hours so she could do surgery on my toe.
100

03/13/2016
Very good. We are fortunate to have Dr. McKenna.
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