The resident holds leadership positions within the family medicine clinic and provides medication management expertise as it relates to clinic operations. Additionally, residents are exposed to practice management with learning outcomes related to billing for pharmacy services, business plan proposals and budgetary considerations. Each resident implements a new clinical pharmacy service and works on continual improvement of existing service lines.
Population Management Development
The resident is responsible for developing, implementing, assessing and sustaining quality improvement initiatives that align with the Providence Medical Group strategic plan and NCQA Patient-Centered Medical Home standards of care.
Business Plan and New Clinical Pharmacy Service Line
The resident creates a new clinical service line or other pharmacy practice related proposal including identifying clinic needs, incorporating stakeholders, assessing current states and providing education as necessary. A written business plan is presented to clinic leadership for feedback and approval. If approved, the plan will be implemented into other clinics as a new, sustainable service line.
Clinic Standardization and Workflow
Actively participates in Providence Medical Group pharmacists' monthly meeting to standardize and optimize pharmacy services within family medicine clinics. Residents are expected to continually identify and manage appropriate initiatives to improve quality of care in their clinic.