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Contact Us

If you have a specific question, concern or compliment, please send us an e-mail or give us a call. Your question will be directed to the most appropriate staff member for a prompt, confidential reply. Personal health information sent via e-mail is not secure and won't be requested from you.

General Information

For general information or to contact a patient, call the main switchboard at (425) 261-2000 or email a patient at Providence Regional.

Billing

If you have a question about your hospital bill, e-mail Hospital Billing or call 1 (866) 747-2455.

Birth Certificate, Social Security Number

Learn more about getting a birth certificate and Social Security number for your newborn.

Financial Assistance

If you need financial help paying your hospital bill, e-mail Hospital Billing or call 1 (866) 747-2455.

Hospital Admission

If you have questions about your upcoming hospital admission, e-mail Admitting or call (425) 261-4020.

Medical Records

If you have a question about your medical records, e-mail Medical Records or call (425) 317-0700.

Providence Hospice & Home Care of Snohomish County

If you have a question about our hospice or home care services, e-mail Hospice & Home Care or call (425) 261-4780 (Home Care), (425) 261-4777 (Hospice).

Providence Medical Group Clinics

If you have a compliment or concern about care received at one of our Providence Physician Group clinics, e-mail Providence Medical Group or call (877) 477-6874.

Patient Care and Safety

At Providence Regional, we take patient concerns seriously. If you have a concern about your care, you may:

If your issue remains unresolved, you have the right to:

  • Contact The Joint Commission Office of Quality Monitoring at (800) 994-6610 or e-mail the Joint Commission
  • Contact the Washington State Department of Health at (800) 633-6828 or write to P.O. Box 47890, Olympia, WA 98604

Concerns About Discrimination

At Providence Regional, we do not exclude, deny benefits to, or otherwise discriminate against any person on the basis of race, color, national origin, disability, or age. If you believe you have been discriminated against, you may:

  • Send us an e-mail or call (425) 261-3927
  • Contact our regional representative, Dan Harris at (425) 687-3603 (TDD, call 711)

If your issue remains unresolved, you have the right to call the Office of Civil Rights at (800) 368-1019 (TDD, (800) 537-7697).

Patient Feedback

We welcome feedback about your experience at Providence. Please complete this form, which will be sent to the appropriate Providence leaders, based on the nature of your feedback.