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First Impressions Matter: A Friendly Reminder on Our Appearance Policy

Published on June 30, 2014

First impressions are important, and so is meeting the expectations of those we serve throughout their journey at Providence. Whether patients and families are celebrating the birth of a newborn baby or are anxiously awaiting the outcome of treatment, it’s important that we make every effort to make their experience as comfortable and pleasant as possible.

That begins the moment they walk in our doors. All caregivers should be dressed professionally in alignment with our Appearance Policy. If you haven’t reviewed the policy within the last few months, we encourage you to do so now as a friendly reminder.

Remember that:

  • Clothing and footwear must be professional in appearance and appropriate for work duties and setting. If you work in a patient care setting, closed-toe shoes are required. In addition, you must wear slip resistant footwear in clinical areas and in other areas that may have high risk of wet floors. If you work in a business setting, appropriate open-toe shoes are acceptable. However, they must be of a professional business style.
  • Clothing must be clean and wrinkle-free
  • Clothing must be free of fragrance or odor (including tobacco odor), and in good repair (no tears or holes)
  • Clothing style must be conservative and appropriately fitted to allow freedom of movement
  • Fashion adornments and accessories should be simple and conservative
  • ID badge is mandatory and must be visible at all times
  • Items may not be attached directly to ID badge except for Executive Leadership approved materials and information
  • Employees must make reasonable efforts to cover tattoos. Lower arm tattoos must be covered with long sleeves. Calf and ankle tattoos must be covered with full-length pants or skirt.

Additional information can be found by clicking here. You can also view the Appearance Policy by clicking on Human Resource Policies in ProvConnect in the My Providence section.