Patient comments tell us what's noisy about our hospital
Published June 15, 2015
Over the last year and a half we have been working towards creating a quieter, more restful environment for our patients by educating others about our noise levels. In the past, we've shared the results of our patient surveys but today, we'd like to share a few of the comments from our patients about what things specifically they hear during their stay in the hospital:
- "Employees often talked loudly right outside my door at all hours. I asked repeatedly to please close my door and no one... so I had to continually get up and close..."
- "The other patient in his room had his TV on quite loud until 2:30 a.m. Even when he was sleeping."
- "Noise of staff voices and machines made it difficult to sleep."
While some of our patient's comments are out of our control (machine noise), there are many things that we can do to help eliminate noise and frustration for our patients. If you work on the patient floors, consider leaving patients' doors open ajar instead of all the way open to block out noise. Even shutting the door the smallest amount makes a big difference in what patients hear! If you see or hear anyone (Providence caregivers or guests of the hospital) talking or laughing loudly near patient rooms, kindly remind them that our patients are trying to rest. And if you are a Providence caregiver (all employees), try to have conversations with co-workers in areas away from patient rooms, especially at night time.
Thank you for your continued efforts to make our hospital a peaceful and quiet environment for our patients!