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For Healthcare Professionals

Thank you for the trust you’ve placed in us to provide your patients with exceptional home health care. It’s a privilege to provide your patients with the best possible nursing care or therapy services in a timely manner. We serve patients in Western Washington and in the Spokane region.

For your convenience, you can fax your referral to us or you may call our Access Services department directly.

In King County

  • Call: (800) 221-8022
  • Fax your orders to: (425) 525-6825

In Lewis, Mason and Thurston Counties:

  • Call: (800) 221-8022
  • Fax your orders to: (360) 486-6946

In Spokane County

  • Call: (509) 534-4300 and select option 2 from the menu
  • Fax your orders for new patients to: (509) 536-6476
  • Fax your existing patient orders to: (509) 688-1901

In Snohomish County:

  • Call: (800) 221-8022
  • Fax your orders to: (425) 261-4860

How to Make a Referral

When you call or fax us with your patient referral, please provide the following information:
  • Patient name
  • Name of the primary physician
  • Description of the health problem or concern
  • Services ordered: RN, PT, OT, SLP or support services SW, HHA
  • Patient’s date of birth
  • Patient’s social security number and Medicare or insurance number
  • Patient’s address and phone number
  • Patient’s family contact/emergency phone numbers
  • Hospital or skilled nursing facility information
  • Patient’s history and physical exam results
  • Patient’s medication list
  • A signed physician’s order

Our team will conduct an in-home assessment after we receive your referral. Once the in-home visit is completed, our clinician will call or fax your to review the plan of care.

Eligibility

Patients must meet all of the following criteria to be eligible for home health:
  • A physician orders home health treatment for the patient.
  • Patient is homebound as required by insurance coverage.
  • Patient has a medical necessity.
  • Patient requires skilled care (not custodial) care.