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For Patients and Caregivers

Thank you for looking to Providence Infusion and Pharmacy Services (PIPS) for your home infusion needs. We strive to exceed expectations for quality care and customer service. Our welcome brochure answers FAQs in addition to letting you know a little about PIPS approach to care. Common Home IV Therapies.

In investigating home IV therapy, it is important to understand that you, and/or your care partner, will need to be able and willing to perform the steps needed to administer your IV therapy at home. The PIPS RN will teach you and/or a care partner to administer your therapy as ordered by your physician. After teaching, our PIPS RN will then see you weekly, either in your home or at one of our Ambulatory Infusion Centers, for IV line dressing changes and lab draws. For your support with urgent matters after business hours we have a nurse and pharmacist on call 24/7.

How do I refer myself or a loved one to Providence Infusion and Pharmacy Services (PIPS) for home infusion care?

  • If you are hospitalized: Let your hospital Care Manager, Discharge Planner, Social Worker and Doctor know you choose to have PIPS as your home infusion provider.
  • If you are at home: Call your doctor or health care provider and let them know you would like PIPS to be your home infusion provider.

PIPS provides home infusion services to Washington, Alaska, Idaho and Montana and can coordinate patient transfers to anywhere in the USA. PIPS is also:

In addition to being a Non-profit Provider, PIPS is fully accredited by The Joint Commission, a State Licensed Pharmacy and a State Licensed Home Health Agency.

We are contracted with most major insurance providers, see list. If your insurance provider is not on this list, please give our Western Washington intake team a call at 800-832-0319 or call our Eastern Washington intake team at 800-365-4429. You can also e-mail the intake team at infusion@providence.org. Our insurance specialist will get back to you promptly and let you know whether PIPS care is covered under your policy. If we are not we will let you know who is.

To review the information a patient receives about our services please click here to see PIPS Patient and Caregiver Guide to Infusion Services.

To contact other Providence Senior and Community Services Ministries for Home Health, Hospice, PACE or Longterm Care needs please click here.