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New Patient Information

Thank you for choosing Providence St. Peter Outpatient and Hand Therapy for your rehabilitation. Physical therapy focuses on restoring patients to their ability level prior to injury/surgery. Our expert therapists are pleased to have the opportunity to work with you on the journey through recovery.  Our professional staff is ready to guide you every step of the way from the initial scheduling process through the course of therapy to discharge.

We are located at Providence St. Peter Hospital just behind the Emergency Room in the Emilie Gamelin Pavilion off of Providence Lane. 

When making an appointment, the clinical secretaries will ask you a series of questions to help with the following:

  • Confirm your identity
  • Confirm/update your demographics
  • Confirm/update insurance information
  • Ask/confirm diagnosis for which you are being seen
  • Schedule your initial evaluation appointment 

Insurance and Billing Information

We will do our best to verify information benefits and have that information for you during your first visit.  However, your most accurate source of benefit information is your plan information provided to you by your insurance carrier.

What should new patients bring to their first visit?


  • Picture ID
  • Insurance cards
  • Referral from your primary care physician (if required by your insurance plan)
  • Co-payment (if required by your insurance plan)
  • List of Medication and Dosages
  • Comfortable clothes that you can move around freely in

If Requested:

  • X-ray (actual films or CD) and X-ray reports (i.e. MRI, PET scan, CT, bone scan, diagnostic reports
  • Pathology report and slides
  • Medical records

What happens during an initial evaluation?

The therapist will ask you questions regarding the history of the event and then perform various tests to form an assessment of range of motion, strength, posture movement patterns, and soft tissue restrictions to name a few.  Based on the assessment, a treatment plan will be provided specifically for you that you and your therapist will work on together throughout the course of therapy.