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New Patient Information

Welcome to Providence Medical Group, Ear Nose and Throat. We look forward to seeing you. For an appointment or if you have any questions prior to your visit, please call 509 897-5762.

Our clinic is located in Suite 210 of the Poplar Medical Complex at 301 W. Poplar Street, right next to Providence St. Mary Medical Center.

For a map of our campus and location, click here.


From Highway 12: Take the Second Avenue exit. Turn right at the base of the ramp onto Second Avenue. Take Second until you reach Alder, then turn right. Providence St. Mary Medical Center is on Alder between 5th and 7th Avenues.

From Highway 125: Highway 125 becomes 9th Avenue. Turn right on Alder Street. Providence St. Mary Medical Center is on Alder between 5th and 7th Avenues.

If you are arriving by bus, there are bus stops outside both the main hospital and the clinic to make it easy for you to reach us.

Before making an appointment, please check with your insurance plan to make sure that the plan includes our providers. That will ensure you visit is covered by your insurance. Copayments are expected at the time of your appointment.

If you are a self-pay patient (if you do not have any insurance coverage and are not covered by governmental programs), you will be asked to make a down payment at the time of your appointment. If you are unable to make the down payment for financial reasons, please tell us. You may be eligible for assistance.

Insurance cards are requested at every appointment.

We look forward to meeting you on your initial visit to our offices. It is the goal of our staff to provide you with the highest quality of service.

In order to help us best take care of you, please bring the following to your first visit:

  • Health Insurance Card/Information
  • A list of all medications you are taking
  • A list of your questions and concerns
  • If requested, a copy of your MRI / XRAYS / CT scan reports

Forms may be mailed to you prior to the appointment with instructions to complete them prior to the appointment and bring them in on the day of the first appointment. If you do not receive any forms in the mail, you will be asked to complete them at your appointment if they are needed for your care.