New Patient Information
Thank you for choosing Providence Medical Group Orthopedic Surgery. It is our goal to provide you with excellent care.
For appointments or if you have any questions as you prepare for your first appointment, please call (509) 897-3500.
You will be referred to our orthopedic surgeons by your doctor. Prior to the appointment, please check with your insurance plan to ensure that our physicians are among those on the plan. That will ensure that your visit is covered by your insurance.
Providence Medical Group Family Medicine is in the heart of Walla Walla and can be reached in 15 minutes from nearly anywhere in the city. For a map of our campus and location, click here.
From Highway 12: Take the Second Avenue exit. Turn right at the base of the ramp onto Second Avenue. Take Second until you reach Alder, then turn right. Providence St. Mary Medical Center is on Alder between 5th and 7th Avenues. The clinic is behind the hospital at the corner of Chase and Willow Streets.
From Highway 125: Highway 125 becomes 9th Avenue. Turn right on Alder Street. Providence St. Mary Medical Center is on Alder between 5th and 7th Avenues. The clinic is behind the hospital at the corner of Chase and Willow Streets.
If you are arriving by bus, there are bus stops outside both the main hospital and the clinic to make it easy for you to reach us.
Before making an appointment, please check with your insurance plan to make sure that the plan includes our physicians. That will ensure you visit is covered by your insurance. Copayments are expected at the time of your appointment
If you are a self-pay patient (in other words, if you do not have any insurance coverage and are not covered by governmental programs), you will be asked to make a down payment at the time of your appointment. If you are unable to make the down payment for financial reasons, please tell us. You may be eligible for assistance.
Insurance cards are requested at every appointment.
- Picture ID
- Insurance cards
- Referral from your current primary care physician (if required by your insurance plan) and you are a new patient.
- Co-payment (if required by your insurance plan)
- Your prescriptions and any other over-the-counter medications or supplements you are taking.
- X-ray (actual films or CD) and X-ray reports (i.e. MRI, PET scan, CT, bone scan, diagnostic reports
- Pathology report and slides
- Medical records
Forms may be mailed to you prior to the appointment with instructions to complete them prior to the appointment and bring them in on the day of the first appointment. If you do not receive any forms in the mail, you will be asked to complete them at your appointment if they are needed for your care.