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Frequently Asked Questions

How long does it take?

Pediatric and adult evaluations and treatments are typically 45 minutes in length. Added to the 15 minutes for paperwork at your first appointment if the history form is not filled out ahead of time, this would be a 60 minutes commitment. Wound care evaluations can vary from 30-75 minutes depending on complexity and lymphedema evaluations are 75-90 minutes in length.

What should I wear?

For physical and occupational therapy visits, wear comfortable clothing that allows free movement, but is typical for what you wear at home. Please wear sneakers or other closed-heel shoes. If you normally wear a brace, please wear it in. For wound care and the lymphedema clinic, please wear clothing that allows access to your wound or area of swelling if possible. We do have gowns available in the clinic if needed. For speech therapy, no special clothing is required.

Should I bring anything with me?

For the check-in process, please bring your insurance cards and photo ID, prescription (if one was given to you), and authorization letter (if one was received). Please also bring any devices you use to walk with (canes, walker, etc.) in addition to any braces, prosthetics, compression garments, wound dressing supplies, and splints. Please think about your goals for therapy and any specific concerns you wish to share with your therapist.

My prescription says I need to be seen 2 times/week for 4 weeks. Can I schedule all of these now?

We only schedule the initial evaluation upon receiving the referral. The therapist will work with you and your referring provider on the recommended number and frequency of therapy visits following your evaluation. On an ongoing basis, we typically schedule appointments out 1-2 weeks to avoid needing to re-schedule as therapist schedules may change. If you have concerns about ensuring you have specific times and need to schedule longer, please speak with our front desk staff.