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Update on Kadlec-Providence Affiliation

Published August 11, 2014

This is an exciting time for both Providence Health & Services and Kadlec Regional Medical Center, and we are all looking forward to a great partnership in creating healthier communities, together.

Since the affiliation became official on June 13, we have focused on learning more about how each organization works and the opportunities for collaborating on behalf of our communities. Our approach to any change will be thoughtful and deliberate, and adhere to our core values. Many details have yet to be finalized and we do not expect any major changes in the near future.

Kadlec Affiliation Steering Committee
Since the close of the transaction, leaders from both organizations have met to discuss the transition. Their objective is to identify resources and points of strategic alignment, opportunities for expansion, cost savings and best practices. The efforts of this committee are led by Rand Wortman, president and CEO, Kadlec; Steve Burdick, chief executive, Southeast Washington region, Providence; and Pat Putnam, vice president, health care business development, Providence.

Leaders are excited about the array of opportunities the affiliation offers. On Friday, August 1, the committee held a meeting in Walla Walla to discuss how Providence and Kadlec can collaborate in Walla Walla, and how that collaboration can provide additional services to the Walla Walla area.

The committee also is working to ensure the transition is managed in a way that allows the partnership to be nimble enough to act quickly to meet immediate community needs, while pacing the work to ensure our integration and transition process is thoughtful and well planned.

Shared services integration meetings
In early July, functional teams from both organizations began meeting on a weekly basis to get to know the work of each organization and where there may be opportunities for alignment.

Representation from the Human Resources, Information Services, Finance, Revenue Cycle, Real Estate & Construction, Supply Chain Management, Strategy, Enterprise Risk Management Services, and Marketing and Communication departments participate in weekly discussions to share information. Each group has submitted a charter that outlines objectives for the transition in their respective areas and guides their work moving forward.

While we don’t expect any big changes in 2014, one of the goals of this affiliation is to more efficiently share services across the two organizations and reduce costs. Those sorts of decisions cannot be made without first spending time understanding the strengths and opportunities each organization has to offer.

Collaboration underway in telehealth
While many functional areas are still identifying opportunities to integrate, telehealth is an area where both organizations will soon see real benefits.

Providence and Kadlec have identified a joint telehealth standard in equipment that will be consistent across organizations. This means telehealth equipment used throughout the Providence system will be able to communicate and connect seamlessly, giving people in the Tri-Cities area and surrounding communities access to specialty care from physicians anywhere in Providence’s five-state system.

Technology connectivity
Another area where caregivers/employees will begin to see changes over the next several months is within Information Services. So far, we’ve made it possible for Providence and Kadlec caregivers to view contacts of their new partner organization in their Outlook global address lists.
In the coming months, both IS teams will move toward email integration; access to SharePoint, a tool for team collaboration; and full access to the intranets at both organizations. These efforts will facilitate collaboration between the organizations.

We are excited about our affiliation and look forward to operationalizing this relationship. Going forward, look for regular updates as this work progresses. In the meantime, if you’d like to learn more about either organization, check out overviews of Providence and Kadlec.