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Learn How to Handle Crucial Conversations in this Three-Day Development Course

Published December 22, 2014

When stakes are high, opinions vary and emotions start to run strong, casual conversations become crucial. Ironically, the more crucial the conversation, the less likely we are to handle it well.

Crucial Conversations for Leaders is a developmental course for any Providence caregiver that has interest in increasing their ability to identify when a conversation turns crucial and develop the skills to manage those conversations more effectively.

The next available course is January 13-16 in Everett. Click here to sign up for the course in HealthStream.