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The Service Operations Center makes practical changes that positively affect patient care

Have you heard of the SOC team? SOC stands for Service Operations Center. Our team is a combination of the following departments:

  • Environmental Services
  • Transport
  • Dietary
  • Security
  • Facilities Engineering
  • Clinical Engineering
  • Distribution
  • Patient Support
  • Rental Equipment

We meet every weekday morning to address all the current issues affecting our patients' experience and discuss how we can take immediate action to help ease your way. Here are some of the things we were able to accomplish in the first quarter of 2015:

  • Supplied two vital signs machines to 4A (Clinical Evaluation Unit)
  •  Developed and distributed SOC business cards with phone numbers for different needs
  • Obtained 90 new over the bed tables and recliner chairs for room standardization
  • Added 25 more beds to the D-Wing

If you have a story about how the SOC has helped you deliver great patient care, send it to us and you could have a chance to win a free espresso!