Quality: What it means to you

How do you choose a hospital?

Do you simply go to the one your parents did, or maybe the hospital nearest home? Perhaps you rely on a doctor’s advice. Today, you have access to more information than ever before to help make that important choice. Yet it can be tough to find and sort through all that data, especially when you’re hurting or in a hurry.

Over the past decade, a host of organizations have created “report cards” to compare and rate hospitals using a variety of criteria. Sometimes the reports are provided at no cost, while other agencies charge hospitals to participate or publicize results.

Respected agencies continually rank
Providence among the nation’s top performers.

We believe strong quality-assurance reviews help us in our daily mission to fine-tune outstanding services already provided here. And they offer you an objective assessment of our work.

“Hospitals save lives by offering miracles when they can and hope to our friends and
neighbors when fear paralyzes their ability to cope. They amaze us with
technology thatmakes diagnosing problems easier and treating them faster.
And they do it 24 hours a day, seven days a week, 365 days a year."

—Washington State Hospital Association

Health Care Quality Resources

Agency for Healthcare Research and Quality

Here you'll find a consumer-friendly guide for choosing hospitals, and more help in understanding health care quality issues. AHRQ is the lead federal agency charged with improving America's health care.

Qualis Health

This Seattle organization is the Medicare Quality Improvement Organization for Washington and Idaho, under a contract with the
Centers for Medicare and Medicaid Services.


An abundance of health care information from the National Health Information Center, U.S. Department of Health and Human Services.

Clinical Outcomes Assessment Program

A physician-led program to improve cardiac care in Washington state hospitals.