Patient & Visitor Information

From the admissions staff to housekeeping and dietary specialists, to nurses and hospitalists, the team at Providence Mount Carmel Hospital is devoted to providing expert care in an environment of compassion and respect. Whether you’re with us for a day surgery or if you’re recovering from a major illness, we’ll make your stay as comfortable, safe and pleasant as possible.

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Call 509-685-5100.

Important information for new parents

Within 30 days after your baby’s birth, you will be required to separately enroll your baby in an insurance plan.
Learn More.


Information for patients

Providence Mount Carmel Hospital’s visiting hours are 9 a.m. to 8:30 p.m. daily.

If you are not visiting in a patient’s room, please do not wait in the hallway. This insures privacy for our other patients, and allows us quick access to any patient, if needed.

Patients may be transferred to another room due to improved condition or changing needs, so please check at the nurses’ station for the room number.

Mount Carmel’s Chaplaincy Services staff is available for patients and family members 24 hours a day, seven days a week. Contact the hospital operator and ask to have the Chaplain paged, or you’re welcome to leave at message at extension 5395.

The Providence Dominican Chapel is located on the second floor above the main entrance of the hospital. All are welcome to use the chapel at any time for personal prayers and meditation.

Advance Directives are documents that allow you to specify the kind of medical care you wish to receive at the end of your life. The first type of Advance Directive is called a Health Care Directive (commonly known as a Living Will). The second type is called a Durable Power of Attorney for Health Care. Both are contained in downloadable document below.

Your wishes do not necessarily need to be documented in an Advance Directive form. They may be documented by your physician in the medical record.

Learn more about Advance Directives.

Providence abides by Washington State law (RCW 70.160), which prohibits smoking in all indoor public places and workplaces, as well as within 25 feet of any entrance.

In addition, Providence Health Care has a tobacco-free policy for all of its campuses. This includes following restrictions:

  • Patients are not allowed to smoke. Physicians no longer provide permission to patients to leave their care units to smoke. Patients may request prescriptions for tobacco cessation products from their physicians.
  • Visitors Smoking on the Mount Carmel campus is prohibited. This includes parking lots. There are no longer any designated smoking areas at Mount Carmel Hospital.

Thank you for your understanding and compliance!

WA Dept. of Health Regulation Request

The Washington State Department of Health (DOH) has requested that hospitals post select policies, when available, to our website.

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