Providence Mount St. Vincent
In keeping with our promise to you, we are letting you know that there are confirmed cases of COVID-19 in our community. We remain closed to visitors and are continuing to screen everyone who enters the building.
Due to HIPAA and privacy concerns we are not able to comment about the specific cases or the areas or neighborhoods of the building that are affected. Please know that we are continuing to implement comprehensive infection prevention practices and we are conducting appropriate testing per the Department of Health recommendations.
Our highest priority remains the safety and wellbeing of our residents, patients, caregivers, volunteers as well as the children in the Intergenerational Learning Center. In keeping with this goal, we have implemented universal masking for all caregivers (with the exception of the childcare teachers who mask only when outside of the ILC). Additionally, we are practicing "Neighborhood Stay at Home", encouraging residents to remain in their neighborhoods and to leave the building only for necessary medical appointments or for fresh air walks outside. Caregivers are working in their primary neighborhood to limit movement throughout the building. All meals are being delivered directly to resident rooms. All caregivers are practicing social distancing and good hand washing and respiratory etiquette for coughs and sneezes and they are working with all residents and patients to do the same.
A dedicated phone line for family members is staffed Monday-Friday, 9 a.m. - 4 p.m., at 206-798-4728. Please feel free to contact your care team as well. If assistance is needed outside of business hours, please call the front desk and ask for the on call supervisor. There is also a hotline families may call with a daily recorded update at 206-937-3701 ext. 28652. Our caregivers in activities, social work and spiritual care are also happy to assist with setting up video chats for you and your loved one.
The CDC website at https://www.cdc.gov/coronavirus/2019-nCoV/index.html is an excellent resource to find reliable answers to your questions.
If you have additional Mount specific questions, you may also contact:
Kaylea Watkins, BSN, RN, Infection Preventionist at email@example.com.
Tanisha Mojica, MSN, ARNP, FNP-BC, Director of Clinical Services at Tanisha.firstname.lastname@example.org.
Thank you for your continued cooperation and support.
About The Mount
The Mount is a vibrant and innovative living care community for older adults that celebrates life, living and individual capability. As a resident or patient, you will be treated with dignity and respect and empowered to work hand in hand with us to develop a plan of care that supports you, fits your lifestyle and honors your needs, preferences and desires.
The Mount is home to more than 400 adults who need some type of assistance with their daily living or are in need of 24-hour care. We provide supportive activities, programs and therapies to help you remain physically and mentally active as well as socially and spiritually engaged.
Providing you with the highest quality care in a safe and comfortable environment is our top priority.
When Cathy and her family needed extra help after Cathy's fight with cancer, Mount St. Vincent offered a place for care and comfort.
Join us in our mission of providing care to all. Your generosity provides hope and security to the most vulnerable members of our community.
The documentary featuring The Mount has made its world premier and is listed as one of the 11 essential documentaries of 2017.