From the admissions staff and dietary specialists, to nurses and surgeons, the team at Providence Sacred Heart Medical Center is committed to providing quality health care in an atmosphere of compassion, personal service and respect.

Welcome to Sacred Heart Medical Center!

We want to make your visit as comfortable as possible. Below you will find links and helpful information about parking, maps, visiting hours and more.

Can’t find what you’re looking for?

Call 509-474-3131

Facility & Visitor Information

There are two cash machines located on the Providence Sacred Heart campus. In the main tower the cash machine is on the L3 level just outside the cafeteria entrance.

You can also access the cash machine in the Doctor’s Building West Tower outside the Washington Trust Bank branch.


The Sister Ethel Richardson Chapel is located on the main floor near the front entrance of the Sacred Heart. Mass is celebrated there Monday, Wednesday and Friday at 11:30 a.m. Everyone is welcome to use the chapel at any time for personal prayers and meditation.

Healing Garden

The Providence Center for Faith and Healing offers a beautiful garden, a library and quiet rooms for meditation and retreat. It is located next to the Medical Center and is available to all. Ask your nurse or chaplain for more information.

Clergy Visits

Chaplaincy Services staff is available for patients and family members 24 hours a day, seven days a week. Contact the operator or call extension 44716. If you would like a visit from your own pastor, contact your nurse or one of the chaplains. A visit will be arranged for you.

Sacred Heart Cafeteria Hours

Daily 6:30 a.m.- 7 p.m.:
Cash, credit and debit cards accepted.

  • Breakfast: 6:30 - 10:15 a.m.
  • Lunch: 11 a.m. - 2 p.m.
  • Dinner: 4:30 - 7 p.m.

The Café is located on Lower Level 3 (L3) of the hospital. Soups, salads, sandwiches, beverages and other items are available between meal times, as is the coffee/espresso service. The Snack Bar, also on L3, is open 24 hours. Vending machines provide an assortment of food and beverages.

There is a change machine in the Snack Bar. An ATM is located on L3 for cash withdrawals. The cafeteria does not accept personal checks.

General Parking

Sacred Heart Medical Center offers parking at the Children's Hospital, West Tower and the Heart Institute parking garages. Parking fees range from $3 to $4 per visit. Multiple day passes are available at a discounted rate. Pay inside at parking kiosks before returning to your vehicle to save time and money.

Arial View road map of the Sacred Heart Medical Center & Children's Hospital campus in Spokane, WA.

Valet Parking

Valet parking costs $5 and is available at the main hospital and West Tower entrances.

Family waiting rooms are located throughout the medical center. Each floor of the main tower has a small waiting room off the elevator lobby. The Children’s Hospital and Women’s Center also have a waiting room on each floor.

The Emergency Department has separate waiting areas for adults, and for families with children.

If you are waiting for a surgery patient, the family waiting room is located on the Main Floor in the Surgery Center area between the main tower and the Women’s Center. For pediatric surgery patients, the waiting room is located in the pediatric surgery center on the L1 Level.

In addition, there are two cardiac surgery waiting rooms on the L1 level. Follow the hallway just past the entrance to the Pediatric Surgery Center and signage will lead you to the Family Waiting Room and the Sky Bridge Waiting Room (near the sky bridge to the Providence Heart Institute).

The Madison Inn

A hotel conveniently located next to Sacred Heart Medical Center & Children's Hospital, the Madison Inn offers families visiting Spokane hospital patients comfortable, quality lodging along with the peace of mind that comes from knowing that your loved ones are just a few steps away.

In addition to special hospital rates, the Madison Inn offers:

  • free continental breakfast
  • Business King rooms
  • extended stay rooms
  • fitness room
  • guest laundry
  • elevator

Rooms feature high speed wireless internet (available throughout the hotel; hard-wired access available on request); a microwave, refrigerator and in-room coffee; hair dryer, irons and boards … even your pet is welcome! Their personnel are specially trained and sensitive to the needs of the patients, families and medical professionals who visit Spokane's downtown hospital district. If the inn is full, staff will assist you in finding other close-by accommodations.

For more information, or to make your reservation:
Call 509-474-4200 or toll-free: 800-538-0375.

At Providence Sacred Heart Medical Center & Children's Hospital, we take patient concerns seriously. If you have a concern about your care, you may:

The Outpatient Pharmacy at Providence Sacred Heart Medical Center & Children's Hospital provides services to patients of the Providence ministries of Eastern Washington.

It is conveniently located in the main floor lobby of Providence Sacred Heart Medical Center & Children's Hospital. next to the Gift Shop.

Outpatient Pharmacy Services

Patients discharging from Sacred Heart and Holy Family Hospitals

  • Patients or families may pick up prescriptions before leaving the hospital campus
  • Processing of most major insurance carriers
  • Patient consultation

Patients of clinics associated with Sacred Heart

  • Includes Renal Transplant, Cardiothoracic Transplant, Stem Cell Transplant, Cystic Fibrosis.
  • Mail order is available.
  • Specialty prescription products and services are available.

Contact Us

Phone: 509-474-3088

Pharmacy Hours

  • Monday-Friday: 6:30 a.m.-6 p.m.
  • Saturday, Sunday, Holidays: 9 a.m.-5 p.m.

Sacred Heart Medical Center has a flexible schedule for visitors from 11 a.m. to 8 p.m. However, times vary from floor to floor. Talk with a nurse on the floor you plan to visit about the best time to visit.

If you are not visiting in a patient's room, please do not wait in the hallway. This insures confidentiality for our other patients' and quick access to any patient, if needed. Please note that a patient may be transferred to another room due to improved condition or changing needs, so please check at the nurses' station for the room number.

Providence provides free wireless Internet access for patients and visitors. Please note: our network restricts access to certain websites due to explicit content or network security risks.

To access the Sacred Heart Medical Center wireless network, follow these steps:

  1. Locate the wireless icon in the bottom right of your computer screen
  2. Double click the wireless icon. A pop-up window will appear and display the various wireless networks at Sacred Heart. As a guest, patient or visitor, you can use the network “SHMC-Guest.” This is an open network, so no password is required.
  3. Select “SHMC-Guest” and then click “Connect.” You should be connected to the Internet.

Please note

The Medical Center’s laptop computers (found in most patient rooms) are for staff use only, and do not connect to the Internet.

If you do not have a phone, tablet or laptop but would like Internet access, please visit the Health Sciences Library in the Mother Gamelin Center.

K9 Teams

Providence Sacred Heart Medical Center & Children’s Hospital has K9 security teams, like Pat McKenna and Sarge, to help keep patients and staff safe. The K9 teams do not enter patient care areas.

WA Dept. of Health Regulation Request

The Washington State Department of Health (DOH) has requested that hospitals post select policies, when available, to our website.

Additional Links