You have the right to voice complaints or grievances about your care or concerns either verbally or in writing and to have prompt follow up. You may report your complaint or grievance by asking to speak to the charge nurse or unit manager or contact any of the listed leadership staff below. Your nurse will help you if necessary.
You may also submit a complaint in addition to (or instead of) voicing the complaint with the hospital to: the Washington State Department of Health at 800-633-6828 or The Joint Commission, Office of Quality and Patient Safety, by phone at 1-800-994-6610, by fax at 630-792-5636, by email, or by mail:
The Joint Commission, Office of Quality and Patient Safety
One Renaissance Blvd.
Oakbrook, Terrace, IL 60181