Resident Rights And Responsibilities
You have the right to be treated with respect.
Our staff will offer you:
- Dignity and concern.
- Respect for your culture and religious beliefs and consider them with regard to medical treatment whenever possible.
- Personal privacy during the course of your care.
You have the right to receive quality health care.
Your treatment will:
- Meet high standards.
- Be up-to-date with current medical practice.
- Be safe and appropriate to your needs.
You have the right to confidentiality.
- Trust that your medical information will be kept confidential and safe, including verbal, written or electronic communication.
- Request restrictions on the use of your health information (with certain exceptions).
- Expect that only the information necessary for your care, safety, diagnosis, treatment and payment for services will be communicated to others.
- Make a request to amend your medical and personal information.
- Have all medical information about your care held in strictest confidence as explained in the Notice of Privacy.
- Have access, by written request, to any medical information contained in your medical record.
- Know who has had access to your medical records (within rules noted in the Notice of Privacy).
- File a complaint if you feel your private medical information has been shared in violation of confidentiality rules.
You have the right to be included in your own care.
- Know the names and roles of those individuals providing your care.
- Be part of decisions about your care.
- Have information about your diagnosis and different options for treatment.
- Know the probable outcome of your treatment.
- Be able to request or refuse treatment.
- Be included in your discharge planning.
- Request a second opinion if you have concerns or doubts about decisions for your treatment.
- Be free from any form of restraint—physical or chemical (drug)—that restricts normal movement or inhibits mental function, unless ordered by a doctor to prevent injury to yourself or others.
- Know the benefits and risks of any research project you choose to be involved in.
- Have access to interpretation services if you are hearing impaired or do not speak English, so you can understand and participate in your care.
You have the right to have your pain managed.
Your nurse will:
- Provide you with information about pain and pain relief measures.
- Demonstrate commitment to preventing pain.
- Respond quickly to your reports of pain.
- Use state-of-the-art pain management techniques.
You have the right to choose who will make health care decisions for you.
- Appoint someone to make decisions in your behalf if you are unable.
- Have a family member or someone of your choice be notified
- Promptly of your admission to the hospital and to have your
- Own physician notified as well.
- He given help with special needs such as guardianship or protective services.
Providence Emilie Court Assisted Living will not participate in any aspect of physician-assisted suicide including, but not limited to, the provision of information intended to promote physician-assisted suicide; patient assessment for the purpose of eligibility, prescribing, procuring, providing or administering a lethal prescription; or presence when the medication is ingested. Patients who choose to exercise their rights under the Washington Death with Dignity Act will not be excluded from the full range of services provided by Providence Emilie Court Assisted Living.
You have the right to voice complaints or grievances about your care or concerns either verbally or in writing and to have prompt follow up. You may report your complaint or grievance by asking to speak to the nurse or contact any of leadership staff listed below. Your nurse will help you if necessary.
Administrator: Charlene Longworth, 474-2558
Director of Nursing: Michele Parson, 474-2630
You may also voice a complaint with Aging & Adult Services, (800) 562-6078, the State Ombudsman, (800) 562-6028 or the local Ombudsman, (509) 456-7133.
You have the responsibility to…
- Be accurate and complete, as much as possible, in giving your medical history.
- Carry identification with you.
- Notify your caregivers if your health changes.
- Ask questions and take part in your health care decisions, including pain management.
- Let us know if you don’t understand any part of your treatment.
- Notify your nurse if you have any concerns about your safety.
- Treat staff and other patients with respect.
- Regard other patients’ medical information as confidential.
- Tell your caregivers if they have not fulfilled their commitment to your care or shown concern and respect for you.
- Be a part of pain management (ask about options, tell a staffmember when certain methods are not working, use pain medication as prescribed when pain first begins and be vocal about your pain management needs)
- Respect Providence Emilie Court Assisted Living property and equipment.