Frequently Asked Questions

We serve individuals who are:

  • At least 55 years old.
  • Living within the Providence ElderPlace service area which includes most of King County. Please call for information.
  • Eligible for Medicaid, Medicare or able to pay privately.
  • In need of nursing facility level of care as determined by a DSHS social worker. This generally means needing assistance with activities of daily living such as bathing, grooming, dressing, hygiene, ambulation, transfer support and medication management.
Contact one of our locations and ask to speak to the Intake Representative who will arrange for you to visit the Providence ElderPlace Center. Round trip transportation will be provided and you will have the opportunity to meet our staff and other participants. The visit to the Providence ElderPlace Center will help you make an informed decision about joining our program. You can fill out our secure online referral form if you would like to request more information.
If you are currently on Medicaid and enrolled in the  CFC/COPES program, your participation will likely remain the same. Providence ElderPlace follows the same financial guidelines as the CFC/COPES program. Providence ElderPlace accepts private pay as well. Please call for more details.
Participants with Medicare and/or Medicaid do not lose their coverage, but authorize Providence ElderPlace to administer their benefits. This means that you maintain benefits covered by Medicare and/or Medicaid and become eligible for additional benefits offered by Providence ElderPlace. There are no hidden costs or deductibles. There are no co-pays for prescriptions, incontinence supplies, and some non-prescription medications are covered as well. Individuals who are currently enrolled in a managed care health plan must disenroll and agree to receive services exclusively through Providence ElderPlace in order to get these benefits.
No one lives at Providence ElderPlace. Most participants live in adult family homes, assisted living or in an independent home with a caregiver. The primary goal of the program is to help qualified individuals remain in their own home for as long as possible.

Attending the day health program is optional. Homebound participants or those who cannot attend the health and social center are seen by their primary care team at home. Doctors, nurses, therapists, social workers and others will make house calls per the participant's care plan or as needed. 

Within the PACE model, the primary care providers play a key role in the coordination of integrated acute and long term care. People who join Providence ElderPlace are asked to change their primary care provider to one of ours. We have board certified geriatricians at the ElderPlace Center full time Monday through Friday.
If you need to see a specialist, such as a cardiologist or a pulmonologist, our providers will make the arrangements and Providence ElderPlace will provide the transportation. ElderPlace contracts with many specialists at the Minor & James Clinic, the Polyclinic and Swedish Hospital.
Providence ElderPlace will do everything possible to keep you in your own home. However, if you are no longer able to remain safely in your home, Providence ElderPlace will help you find an adult family home or assisted living facility. You would still continue to come to the center on a regular schedule so that you can receive your medical care, therapies and other services.
Providence ElderPlace is a program of choice, and you may disenroll from the program if you wish. The Providence ElderPlace Social Worker will assist you in returning to the services you were receiving before enrolling at Providence ElderPlace

For Medicaid clients

If I join Providence ElderPlace, can I keep my home care worker?

Providence ElderPlace has many home care workers who work exclusively with ElderPlace participants. Providence ElderPlace also contracts with many home care agencies. If your home care situation is stable and you are happy with the services you are already receiving, Providence ElderPlace will try as much as possible to keep that service intact. If you are unhappy with your current home care services, Providence ElderPlace will arrange for a different home care worker.

If I join Providence ElderPlace, will the number of home care hours I have been approved for remain the same?

Probably not. The Providence ElderPlace home care coordinator will meet with you and/or your family to determine what tasks need to be done and when home care services are needed. Your center attendance and the support you may receive from family members will also be considered when calculating the number of chore hours you need. Because Providence ElderPlace will provide and coordinate all of your services, there is more flexibility in providing you with home care services during the times when you need it most.

Webpage is current as of 11/7/2019